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Maternity booking - receptionist very rude.

Story from nhs.uk

"Maternity booking - receptionist very rude."

About: Newham General Hospital

The Maternity booking - receptionist was very rude. I have visited twice and both occasions they were rude. This receptionist is a detriment to colleagues who are very good. The staff in Blood Testing are very unprofessional and rude too. The nurses are first class

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Responses

Response from Newham General Hospital 8 years ago
Newham General Hospital

Submitted on 23/06/2015 at 12:56
Published on nhs.uk on 24/06/2015 at 01:01

We are sorry to hear that the receptionist and blood staff were rude on both occasions. We have passed your feedback to the maternity team to address and ensure that this does not happen again. Thank you for raising this with us. Kind regards Barts Health NHS Trust

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