"MRI"

About: Basingstoke and North Hampshire Hospital

I was meant to have a MRI scan this evening and i received a phone call this afternoon saying that they have cancelled my mri scan because they could no longer fit me in (even though this was a booked appointment) i was discussed as i had waited 4 weeks for this urgent MRI scan appointment!! I was told that the next appointment would not be until the 3rd of June, over 2 weeks away!! This is not really much of a surprise considering its Basingstoke hospital & is the usual standards for them, although i did think it was just A&E that were the jokers but clearly i was wrong. (Cant add the department in on the list as its not on there, so have had to put dont know)

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Responses

Response from Basingstoke and North Hampshire Hospital

Thank you for your comments on your recent visit. I am sorry that we had to cancel your MRI appointment. If you would like to discuss your experience further please contact our customer care team on 01256 486766 or email customercare@hhft.nhs.uk who would be happy to talk to you. Mary Edwards, Chief Executive Mary.edwards@hhft.nhs.uk