"Improvements on Porchester Ward"

About: Forensic mental health / Low secure services

(as a staff member posting for a patient/service user),

Ok. There is a shortage of staff so when you need help it takes a long time. IMO there should be 2 staff members in the patients area at all times.

The library is not proactive enough. It needs to be more open and also the patients need to be notified when the library is open. A Library trolley used to come round also.

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Response from Gregg Murray, Deputy Modern Matron, The Wells Road Centre, Nottinghamshire Healthcare NHS Trust

Thanks for your feedback I will aks Sian to look into these issues for you when she returns from holiday next week.

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