I have just returned from an appointment at 2pm. I can't drive because I get drops in my eyes so arranged lifts to and from this appointment which usually can take up to 4 hrs. My lift was arranged for 5pm.
I arrived to be told the nurse was at a conference and won't be getting drops in. I am not happy at this and would like to know why they could not phone and tell me this and I would have just taken my car.
As a result this has cost me a lot of money on transport. It would only have taken a phone call to inform me of this.
"Not told of change of plan at eye clinic"
About: University Hospital Hairmyres / Ophthalmology University Hospital Hairmyres Ophthalmology G75 8RG
Posted by bella2001 (as ),
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See more responses from Susan Friel
Update posted by bella2001 (the patient) 8 years ago