"The hospital as very clean."
About: The Heart Hospital The Heart Hospital London W1G 8PH
What I liked
The hospital as very clean.
What could be improved
The after care element needs to be seriously improved before discharging patients especially the elderly. It should not be left to the patient's family who are not skilled in this.
My mother aged 77, was a patient at the Heart Hospital in July 2009. She underwent an operation to remove a third of her lung on Friday 3 July which On the following Tuesday they wanted to discharge her home without any after care in place. She subsequently came home on the Wednesday evening with nothing at all in place. She was literally dumped on the pavement. The family were then left to sort things out which resulted in her be readmitted to a local hospital. Perhaps the aftercare would have been better if she was a private patient.