"Disappointed in a recent trip to A&E"

About: Lincoln County Hospital / Accident and emergency

(as the patient),

I waited in A&E for 2 hours to be seen, after been told to come through to be examined I was immediately told to exit the room because the nurses had made a clerical error.

As I was exiting the room I was told I would be seen in "2 minutes". After another 4 people and an hour and a half wait, I was finally seen by the doctor. Only to be told that a lump on my clavicle was nothing to worry about and I'd only bruised some ligaments.

However after further consultation from my gp I have been referred for a surgical consultation in Balbrough. I'm extremely disappointed with the lack of care and attention I received at Lincoln county hospital.

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Response from United Lincolnshire Hospitals NHS Trust

Dear Shoulder boi

I am sorry to hear of the difficulties and delay you experienced when you attended our A&E department. If you want to share your name and details with Sharon.Kidd@ulh.nhs.uk we can pass them to the Consultant to investigate your concerns regarding the examination by the doctor.

Karen Hansord – A&E Sister