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"I was made to feel special"

About: William Harvey Hospital (Ashford) / Maxillo-Facial surgery

(as the patient),

I would like to say a very big thank you for the attention I was given by Dr Lewis, Mr Hendy's registrar in Maxillo Facial. He excised a lump on my head in Ashford Hospital and today removed the stitches.

This is the second time I have had reason to visit Maxillo Facial, the previous time a few years ago I had the privilege to have Mr Goodger as my consultant and I cannot speak too highly of the care and attention he gave me. He is very special.

Today Dr Lewis removed stitches from my neck and staples from my head and whilst I know he has operated on hundreds of patients, I was made to feel special so if he ever gets the urge to adopt a granny would you please add me to the list.

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 8 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust
Submitted on 26/05/2015 at 13:40
Published on Care Opinion at 13:53


picture of Sally Smith

Thank you so much for your kind words. I am so glad these Doctors looked after you so well, we are always proud of our staff when they are caring and compassionate. I hope you are recovering well.

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