This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Extremely Impressed With Hospital Environments e.g..."

About: East Surrey Hospital

At morning 7.20 A.M. due to some health issues I had to go to A & E dept. first time along with my husband,as we did not the process but from reception till discharge I was getting help by staff in very respective manner with their lovely smiling face n polite tone which really important when you are helpless and in pain....But me , my husband, and friend were really very much impressed with the A & E doctor ( You were very humble,and approachable even working in Emergency unit) and Nurse on duty on 16/05/2015 ( Morning). Everything was very organised and well planned ,they know their job very well what they have to do....Keep it up this standard always :) Many thanks to each staff working in A & E Unit...

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 22/05/2015 at 15:50
Published on Care Opinion at 17:02


picture of Ian Mackenzie

Dear Vsingh,

Thank you for posting such nice comments about the A&E staff at East Surrey Hospital.

It is good to read that you found everything so organised and well planned.

Kind regards

Ian

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from East Surrey Hospital 8 years ago
East Surrey Hospital
Submitted on 27/07/2015 at 12:34
Published on nhs.uk on 28/07/2015 at 02:31


Dear Vsingh, Thank you for posting such nice comments about the A&E staff at East Surrey Hospital. It is good to read that you found everything so organised and well planned. Kind regards Ian mackenzie Director of Information and Facilities

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k