"Exceptional female day care unit"

About: Hillingdon Hospital

The staff at the Female Day Care Unit are absolutely fantastic! The friendly welcome and sincere kindness of the staff helped my daughter through a very difficult time, my daughter was devastated and terrified, (as was I) but the staff put us at ease and looked after my daughter with such kindness that I felt I had to acknowledge this on the review page. I was also disgusted with a few patients on the unit that day that spoke and treated staff like skivvys! It made me so angry that the wonderful staff were there to help these people through their treatment and these people showed no respect to the staff at all. But still the staff treated these patients with respect and dignity and remained professional. I can't thank the staff enough.

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Responses

Response from Hillingdon Hospital

Dear Patient Thank you very much for taking time to write about your patient experience. It is great to hear that your daughter was put at ease and looked after so well. Hospitals can be a daunting place so we always try and ensure patients are made to feel reassured. We will be sharing your comments with the staff, they are always appreciated. Wishing your daughter a speedy recovery. Kind regards Sinead Fagan Assistant Director of Nursing – Surgery & Anaesthetics

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