"What an amazing hospital"

About: Royal Derby Hospital

I took my daughter to Derby Royal A&E in May 2015 as she had been having breathing difficulties. From the moment we went into A&E we were looked after extremely well. We were later transferred to the children's ward where the care was just as good. The staff couldn't do enough, maintaining the highest standards of healthcare whilst making my daughter and I as comfortable as possible. Communication was excellent. The facilities in this hospital were amazing too, it is very smart, clean and modern on the inside and out. As a parent it is very useful to have shops and facilities on site too. I must have been to a dozen different hospitals throughout the country during my life, either as a visitor or a patient, despite the circumstances this was by far the best hospital I have experienced.

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Responses

Response from Royal Derby Hospital

Many thanks for your kind comments regarding our Children's Emergency Department and one of our Children's wards. Our staff strive to provide a high standard of care to all our patients and it is always nice to receive positive feedback to reassure the staff that their efforts have not been in vain. I will certainly ensure that your comments are shared with the relevant staff as we are sure they also will be most appreciative. Many thanks, once again, for taking the time to provide us with this important information and may we take this opportunity to wish you and your family our very best wishes for the future. Kind regards The Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust

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