"setting my mind at rest"

About: Stoke Mandeville Hospital / Ophthalmology

(as the patient),

After waking with pain in my eye, I was advised by my optomotrist to go to Stoke Mandeville to be checked out.

Although I had no appointment and had simply come in 'off the street', the opthalmologist saw me and gave me excellent treatment, setting my mind at rest and prescribing appropriate treatment.

Extremely impressed by the care and attention I received today.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your kind words of encouragement. Every month in 2014/15 we receive over 2000 compliments from individuals like yourself and where possible we pass all compliments onto the relevant staff as we know your comments contribute to encouraging our staff to continue to provide a great level of care.

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