"Spinal Nerve Root Block Injection"

About: Heavitree Hospital

I went into Heavitree Hospital today for a Spinal Nerve Root Block injection. After getting stressed and anxious for several days regarding the procedure, I can not thank the team that looked after me enough. Any questions were answered and explained in detail, I was put at ease by the calm and caring attitude of the staff. If anyone is due to have this procedure and are anxious, don't be, it was relatively painless and over with very quickly.

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Responses

Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust

Thank you for taking the time to share your experience of the Royal Devon and Exeter Hospital. I am delighed to hear that you are so happy with the care you received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear Lee Pollard

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

This experience you describe was clearly reassuring to you after some understandable anxiety..

More generally we are building a picture of the provision of services in Devon and these comments will help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from Heavitree Hospital

Thank you for taking the time to share your experience of the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you received when attending for a Spinal Root Nerve Block injection. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

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