"I was referred to hospital for ..."
About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS
What I liked
I was referred to hospital for a hernia operation. I was in ACAD Department. I had never been in hospital before and did not know what to expect. But at every stage, I was looked after promptly, there was never a waste of time, everyone worked so efficiently and the whole experience (two pre-assessment checks and the day operation) was so smooth and painless that I found it hard to think what could have been done better
What could be improved
However, my friend who came to collect me after the operation said that she encountered some rudeness and unhelpfulness when asking for direcions to find me.
On discharge I was given a vast pile of painkillers, of which I needed no more than about 5%. This seems to me a waste of resources.