"Quick Response to Near Fatal Asthma Attack"

About: Queen's Hospital (Romford)

I want to praise the care i received and have continually received from the hospital. I am a 34 year old lady whose asthma has deteriorated this year and have already had x5 admissions to Queens. The staff in the busy A&E department have always ensured i received excellent care and have been swift in recognition of my breathing becoming worse. If it hadn't been for the care of doctors and nurses on my last admission i would have ended up in intensive care. On admission i regularly pass through the Assessment Unit and Bluebell B-Respiratory Ward. Again all the staff have been pleasant polite and made me feel that i was the only patient. The doctors have listened to my concerns and tailored my treatment to my needs. I can be nothing but thankful for the care i have received from Queens.

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Responses

Response from Queen's Hospital

It was great to read your comment and I am so pleased that you have received excellent care and that the staff have been friendly and informative. It is lovely to hear your praise and I will ensure this is shared with all staff concerned. Yours sincerely, Wendy Matthews Interim Chief Nurse

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