"A and E"

About: Darent Valley Hospital

A and E at Darent Valley is disgraceful. Following a high level infection that was detected by blood tests it was advised to get my boyfriend to A and E immediately after speaking to the Dr. They advised immediate admission and IV antibiotics to be immediately administrated! But to our horror, after arriving to A and E, my boyfriend did not get to lay on a bed for 4 hours but had to lay on the floor in excruciating pain and severe discomfort, nor was he seen by a doctor until 6 hours later !! After being seen by the doctor he was transferred to Rowen Ward at 1am and Antibiotics was administered. However the treatment received by Rowen Ward was fantastic and especially one nurse was a Superstar !! :)

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Response from Darent Valley Hospital

We were sorry to read of how unhappy you were with our A&E Department when you visited with your boyfriend. We would like to look into his experience, so please would you be kind enough to get him to contact our Patient Advice and Liaison Service (PALs) on 01322 428383 or email pals@dvh.nhs.uk. Thank you The Communications Team Darent Valley Hospital

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