"Blind and no transport"

About: Moorfields Eye Hospital (City Road)

Im writng this to represent a patient at Moorfields, she was diagnosed blind after failed surgery to help reserve her eyesight in 2014. Trying to arrange transport has been impossible, you are an eye hospital but clearly transport to and from your department is not for recently registered blind adults. She has found it extremely difficult to adjust to losing her sight and with limited funds cannot afford the luxury of cabs to and from her appointments which can be twice a month with a cost of £30 per return journey. How can being blind not be one of your criteria for transport to and from Moorfields EC1V 2PD. Perhaps you would like to list the criteria which makes a patient eligible for your transport service. The chances are she will have to choose between food or cab fare to your two hospital appointments this month. Thank you for your ongoing support for the blind.

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Response from Moorfields Eye Hospital (City Road)

This doesn't sound right at all. If you could email the patient's details to info@moorfields.nhs.uk, we'll be able to look into it and, I hope, sort this out.