"Dedication of Staff on Chest Clinic Out-Patients"

About: The Royal Victoria Infirmary

I have visited this department on a regular basis with my husband, who is the patient, for over two years and I am astounded at the dedication of the staff. The appointment times have sometimes over-run by more than an hour & the nurses have offered to make tea, coffee etc. for patients. Every time, when applicable, an apology was the first thing offered by the Consultant & their Staff. A team of wonderful, down to earth people who are caring, dedicated & outstanding in their attitude to and understanding of patients. A few words on a review form could not possibly give a holistic view of this department. From the receptionists through to the Specialist Nurses, General Nurses and beyond I have a lot of respect for the team on this department. My thanks go to them all.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Royal Victoria Infirmary

Thank you for taking the time to post your positive comments about your husband’s experience in the Chest Clinic Outpatient Department at the Royal Victoria Infirmary.  Your comments have been passed onto the team in the Chest Clinic who are most grateful for your kind feedback.

  • {{helpful}} of {{total()}} people think this response is helpful