"Out patient on ward 55"

About: Manchester Royal Eye Hospital

Following my retinal detachment surgery on ward 55 in October last year. I was re admitted to this ward for further surgery on Friday the 8th may 2015. I was a bit dubious about being re admitted to this ward because of a very dissapointing experience I had in October. I was placed on a different section of the ward and I must say the treatment I received was first class. The nurse who looked after me was absolutely fantastic and attentive and supportive and helpful and very efficient in everything that they did. They stayed with me all the time until I fell asleep. And they looked after me when I came round from the anaesthetic . They made what might have been a very traumatic experience very bearable. And I cannot thank this one nurse enough. They actually remembered me from my retinal detachment surgery in oct. all the staff I encountered were very helpful and highly efficient .

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding the care you received on Ward 55. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. We were pleased to hear that when you returned to hospital for further surgery that you felt that the treatment you received was first class and that staff treated you with dignity and respect. We can assure you that we have passed on your thoughts to the manager of Ward 55 and the staff involved in your care.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust