Complete incompetence from the booking teams and reservation staff to the point I refused to use BMI and Thornbury itself. Wait times longer than NHS, call back times..... non existent, the admin staff at both Thorbury and BMI HQ need a big shake up, I expect far better.
"Complete disgrace"
About: Thornbury Hospital (Sheffield) Thornbury Hospital (Sheffield) Sheffield S10 3BR www.bmihealthcare.co.uk
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