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Lletz treatment and care

Story from nhs.uk

"Lletz treatment and care"

About: Solihull Hospital

I would just like to say how wonderful all the staff are in the Gynaecology department and they are a massive credit to Solihull Hospital. I am a natural worrier and whenever I called (sometimes upset) before the procedure I was always spoken to so kindly and with warmth which considering they do this every day it takes a lot of care and respect to give 110% like the staff do here. The treatment itself wasn't as bad as I was expecting. All the staff receptionists nurses and the two Doctors I have met are very professional and excellent at their job. Thank you Solihull Hospital.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 15/05/2015 at 14:13
Published on Care Opinion at 15:00

Dear Sarah

Thank you for your feedback regarding your recent expereince in the Gynaecology Department at Solihull Hospital.

it is heartwarming to read that you have felt well supported and treatment with kindness and compassion throughout your treatment.

I am forwarding your post to Katy Hogan, General Manager of Women's Services, and also to Miss Katherine Barber, Clinical Director for Obstetrics and Gynaecology, who will be thrilled to read your comments and ensure they are highlighted to all of the team.

I hope this is acceptable I wish you well in your continued recovery following your treatment.

With Kind Regards

Marie Helebert

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