"I have tried for two whole days ..."

About: Barnet Hospital

(as the patient),

Anything else?

I have tried for two whole days yesterday monday july 20th and today 21st to make by telephone an appointment at the bloods unit. The phone line is constantly engaged and only rings free outside office hours. Something is definitely not right. Please investigate!

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Responses

Response from Barnet Hospital

As an organisation we are committed from learning from specific issues and from any mistakes we have made. Hearing about where we can do better helps us to pinpoint where exactly to make improvements to the service we provide. Your comments have been passed to our phlebotomy manager.

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