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over 4 hours waiting time

Story from nhs.uk

"over 4 hours waiting time"

About: St George's Hospital (Tooting) (London)

Rude staff just ignored question. Told I was 5 on list and would 40 mins 40 mins later I was too now 7 on list on no idea when I will be seen Pathetic No courtesy Poorly organised

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Responses

Response from St George's Hospital (Tooting) 8 years ago
St George's Hospital (Tooting)

Submitted on 19/05/2015 at 12:26
Published on nhs.uk on 20/05/2015 at 01:00

Thank you for your comment on your visit to St. George's Hospital. We are very sorry that your experience is below the standard expected. Your comments will be sent to the Accident and Emergency department. Our Patient Advice and Liaison Service (PALS) is available to investigate or feed back comments on services that patient's have experienced. PALS would be able to feed back to the area your dissatisfaction in the service your received and improvements can be made. PALS is available on 020 8725 2453 or by email on pals@stgeorges.nhs.uk

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