"Worst Experience Ever"
About: West Suffolk Hospital West Suffolk Hospital Bury St. Edmunds IP33 2QZ
Posted by fliss352
Was left waiting for 5 1/2 hrs in A&E although when I arrived at 7am there were only 2 other people in the waiting area. At least 50 people went ahead of me although my reason for being there was potentially life threatening. At one point a matron came out and yelled that there were 'really sick people' being treated indicating we were all just a nuisance. Beside me was a boy with a severed finger, a man with a broken arm and a young lad who'd come off his motor bike and had broken toes. The receptionists were unhelpful and rude. They told me they'd kept me waiting 5 1/2 hours because they thought 'I should see a female doctor' although I had not expressed a preference. Thoroughly ghastly experience.