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very very effiicent staff and department

Story from nhs.uk

"very very effiicent staff and department"

About: Royal Derby Hospital

i would just like to say how impressed i was with the breast screening unit. I arrived for my appointment at least half an hour early and was prepared to just sit and wait. To my surprise i was called straight in and was treated with dignity and respect and was out of the department before my appiontment time. The staff were very efficient and friendly and explained i was taken in as no one else was waiting. Again a very big thank you.

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Responses

Response from Royal Derby Hospital 8 years ago
Royal Derby Hospital

Submitted on 12/05/2015 at 08:35
Published on nhs.uk on 13/05/2015 at 01:01

Many thanks for your kind comments regarding your visit to the Breast Screening Unit at the Royal Derby Hospital. Our staff try very hard to provide a high quality of care to all our patients and receiving such positive feedback helps to reassure us that our efforts had not been in vain. We will certainly ensure this feedback is shared with the staff concerned in the area you have mentioned as they will also be most appreciative. Many thanks once again for taking the time to provide us with your important feedback and may we take the opportunity to wish you very best wishes for the future. Kind regards Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust.

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