"Facial Injury - A and E"

About: Royal Surrey County Hospital

It took a while for the first assessment to be made 45 minutes after booking in at reception. The triage Senior Staff nurse was outstanding ,professional and kind. I am sorry to say the the SHO for ENT and AE doctor both lacked care and compassion.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Surrey County Hospital

Good morning, Thank you for taking the time to share your feedback on this site and for the positive comment about one of our Senior Staff Nurses. We are sorry to hear that you did not have such a positive experience with some other members of staff. Please can you contact us on rsc-tr.communications@nhs.net so that we can gather more details and look into this further?

  • {{helpful}} of {{total()}} people think this response is helpful