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Facial Injury - A and E

Story from nhs.uk

"Facial Injury - A and E"

About: Royal Surrey County Hospital

It took a while for the first assessment to be made 45 minutes after booking in at reception. The triage Senior Staff nurse was outstanding ,professional and kind. I am sorry to say the the SHO for ENT and AE doctor both lacked care and compassion.

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Responses

Response from Royal Surrey County Hospital 8 years ago
Royal Surrey County Hospital

Submitted on 12/05/2015 at 09:17
Published on nhs.uk on 13/05/2015 at 01:01

Good morning, Thank you for taking the time to share your feedback on this site and for the positive comment about one of our Senior Staff Nurses. We are sorry to hear that you did not have such a positive experience with some other members of staff. Please can you contact us on rsc-tr.communications@nhs.net so that we can gather more details and look into this further?

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