"worse hospital"

About: St James's University Hospital

I went to this hospital by ambulance suffering back pain I have been wattling in chair for more than there hours with out seen by doctor. I decide to go home because that chair it make my pain worse .

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Responses

Response from Leeds Teaching Hospitals

Dear Muaz Ibrahim

Thank you for taking the time to post your views.

I am very sorry that you feel you had a poor experience whilst in our care, I would advise that if you are still experiencing pain to contact your GP or present yourself at A&E.

It would be very helpful and beneficial for the care of future patients if you could contact the Trusts Patient Advice and Liaison Service (PALS) so that we can discuss this in further detail and investigate this incident.

You can contact PALS on 0113 206 6261 or alternatively email patientexperience.leedsth@nhs.net

Again, thank you for bringing these to our attention.

With kind regards

Rosie Horsman

Senior Nurse

Patient Experience