"X Ray reception staff need attitude adjustment"
About: Sittingbourne Memorial Hospital Sittingbourne Memorial Hospital ME10 4DT
Posted by Anonymous
I have always had an excellent opinion of this hospital when I've had to bring relatives for appointments. Today I attended the x ray clinic without an appointment after my GP told me it was a drop in service which turned out to be incorrect. I can only describe the attitude of the member of staff on the x ray reception as snooty and unhelpful. I was given the wrong information which was not my fault but was made to feel like it was. And they were less than forthcoming in giving me the information I needed to arrange my appointment. This really surprised me as the service here has always been excellent but today's experience was not of the standard I have come to expect.