"Lack of accountability of Trafford Community Services"

About: Pennine Care NHS Foundation Trust

(as the patient),

Non attendance by DN services for post op wound review and clip removal.

Centralised call centre failure to respond leading to two contacts with differing and various stories being told.

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Responses

Response from Bethany English, Communications, Pennine Care NHS Foundation Trust

Dear Linds,

Thank you for getting in touch. We take all feedback about our services seriously and we’d like to look into this further. If you could please contact our Patient Advice and Liaison Service on 0161 975 4753, they will be happy to discuss the matter and assist you further.

Many thanks

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