"No follow up with my eye appointment visited..."

About: Essex County Hospital

I suffers a stroke last September 2014 had one follow up appointment after 3months followed by an appointment 24th March to check my vision as I have lost some in my right eye. Was told I would receive an appointment. But have never received one I think this is really bad.

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Response from Essex County Hospital

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Comment on Ophthalmology 10/05/2015 15:15:33”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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