"being held captive"

About: Hull Royal Infirmary

my son was on acorn ward at the hospital with a hip complaint, and although his hip was fine the staff wouldn't let him leave for 5 days. It has come to light that he has perth disease, but for the care he got whilst at the hospital he could of had in the comfort of his own home. This made him irritable and the ward became more like a prison than a place of care. Parents are allowed to stay in hospital with their children overnight which every parent is supposed to get a camp bed to sleep on, one of those nights which my partner stayed this didn't happen after asking 4 times, leaving him no choice but to share a bed with our son, it came to light they were cutting corners as in the morning he realised the ward was having a inspection. Oh and the food I imagined it would be more like 1950 school dinners, how I was wrong. Basically my child starved for 5 days.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience and Engagement Department Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} of {{total()}} people think this response is helpful