"Pre-Assessment Unit"

About: East Surrey Hospital

I recently attended East Surrey Hospital to undergo some tests prior to general anaesthetic & surgery. I arrived 10 minutes early and was directed to a small comfortable waiting area. At 0920 on the dot (my appointment time) a charming nurse introduced themself and took me to private room where they went through a medical questionnaire I had completed beforehand, making suitable amendments as necessary. Next came a series of tests: ECG, BP, Temp, urine, MRSA swab, etc., all carried out in a friendly professional manner, leaving me totally relaxed and at ease throughout. The whole process only took approx 40 minutes, and I came away thinking "you could not get better treatment in a private hospital".

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Petrust,

Thank you for your kind words about the pre-assessment clinic at East Surrey Hospital. Having spent some time with the team down there the other day I know how pleased they will be to read you kind words about your recent experience.

Very best wishes

Ian

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Response from East Surrey Hospital

Dear Petrust, Thank you for your kind words about the pre-assessment clinic at East Surrey Hospital. Having spent some time with the team down there the other day I know how pleased they will be to read you kind words about your recent experience. Very best wishes Ian Mackenzie Director of Information and Facilities

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