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Out-patient Gastroenterology

Story from nhs.uk

"Out-patient Gastroenterology"

About: University Hospital (Coventry)

I have received outstanding care as a Crohn's disease patient. The Prof and the team, including the specialist IBD Nurse, have treated me with compassion, kindness and professionalism. My treatment has also been effective and my symptoms are well managed. Communication is always clear and any concerns are always addressed very quickly. The Professor goes above and beyond the expected level of care which any patient could reasonably expect, I am extremely grateful for the treatment I have received.

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Responses

Response from University Hospital (Coventry) 8 years ago
University Hospital (Coventry)

Submitted on 14/05/2015 at 12:20
Published on nhs.uk on 17/05/2015 at 01:02

Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is especially pleasing that you felt that your Professor went above and beyond for you. We believe in compassion and pride in our Trust and it is fantastic to hear our staff are demonstrating this. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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