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the view from the rear end

Story from nhs.uk

"the view from the rear end"

About: Royal Derby Hospital

This week I had a colonoscopy examination.The staff could not have been kinder.The environment could not have been more pleasant. The procedure was performed painlessly with due respect for the dignity of us all. I have been to Derby Royal on many occasions and have found the hospital to be efficient and caring. Derby Royal is a gem. The only downside ..the blood taking department is grossly overloaded and the car park is a nightmare,but the bits that matter are first class.

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Responses

Response from Shaw Poxon, University Hospitals of Derby and Burton NHS Foundation Trust 8 years ago
Shaw Poxon
University Hospitals of Derby and Burton NHS Foundation Trust

Submitted on 11/05/2015 at 11:55
Published on Care Opinion at 16:03

Dear Mr Palmer

Many thanks for your kind comments regarding your recent treatment at the Royal Derby Hospital. Our staff try very hard to provide a high quality of care to all our patients and receiving such positive feedback helps to reassure us that our efforts had not been in vain. We will certainly ensure this feedback is shared with the staff concerned in the area you have mentioned as they will also be most appreciative.

Many thanks once again for taking the time to provide us with your important feedback and may we take the opportunity to wish you very best wishes for the future.

Kind regards

Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust.

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