"Much more professional, however"

I was seen by a lovely triage nurse for what I thought was a bad case of laryngitis that would need antibiotics - my dr couldn't fit me in and I was desperate to get something as I speak for a living. Told triage all the above, waited 2 hours to be seen by Dr (for 5 mins in their company) be told can't give you tabs just gargle lemon and honey, just think there must be a better process to reduce waiting. Maybe a step between triage and Dr for situations like this or better still more availability with Dr in the first place. That is what is putting unnecessary strain on urgent health care.