"wonderful treatment"

About: Lincoln County Hospital

I had to take my 86 year old mother to LIncoln A&E yesterday as she was in great pain following a hernia op in Leicester. Staff feared she might have a clot. She was booked in, assessed by a nurse, examined by a doctor had a blood test and was sent for a scan. We got the all clear. No big deal, you might say. But, from the receptionist at A&E, the triage nurse, the doctor and the nurses doing the scan, my mother received the most wonderful, caring and efficient treatment. The doctor talked us through what was going to happen and promised to be there when we got the scan result. True to his word, they were. The kindness and consideration received made me thank God (and the Labour Party!) for the NHS.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear John

Thank you. The A&E team really do appreciate it when we can share such positive feedback from patients and their relatives. I will ensure that your comments are shared with our receptionists, nursing and medical teams. I hope your Mother continues to make a good recovery.

Regards

Tracy Bell

Matron for A&E

Response from Lincoln County Hospital

Thank you. The A&E team really do appreciate it when we can share such positive feedback from patients and their relatives. I will ensure that your comments are shared with our receptionists, nursing and medical teams. I hope your Mother continues to make a good recovery. Regards Tracy Bell Matron for A&E

  • {{helpful}} of {{total()}} people think this response is helpful