"Extremely upset and let down"
Posted by frozenpeas
Yesterday I was taken here after being sectioned (under 136), it was an awful experience. I was very dangerous to myself and also the public. Only two of the mental health nurses I spoke to were kind and listened to what I had to say. I did not mind having to wait 6 hours to be assessed by the doctors. However I was extremely unhappy with the lack of communication and having to repeat myself to 3 different sets of people, while becoming more distressed at having to recall everything. I feel the doctors did not take me seriously, and each time they went to a different room in the crisis unit, I heard loud laughter multiple times. Finally around midnight (having been there for nearly 9 hours) they said I could go home. One member of staff gave me leaflets with a telephone number for a crisis team (I had phoned this team a week beforehand!) and some useless paper about not smoking and other rubbish which was no help. I wasn't informed of what else was going to happen the next day. Nobody bothered to phone my parents to let them know what was going on, fortunately I had my mobile phone so I was able to keep in contact with them. As I am a 20 year old girl I was nervous about being sent from Canterbury to Romney Marsh in a taxi at Midnight. The driver was even given the wrong address by a doctor. I am left feeling very upset and let down by a service which was supposed to help during a crisis!! My parents are also extremely upset by the shocking treatment I received, who are we supposed to rely on to help me if I am to experience such a crisis again? They do not think it was a good idea to send me home. I am hoping and praying my psychotic episodes will somehow magically stop, so I do not have to go through such an experience at this hospital again.