"I visit the Hospital regularly. ..."

About: Sutton Hospital

(as the patient),

What I liked

I visit the Hospital regularly. During my recent visit doctor explained everything carefully which had not happened before and now understand why it is taking longer for the treatment.

What could be improved

Over the last 5 years I noticed there are new doctors and admin staff. I believe this has helped.

Story from NHS Choices

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Response from Sutton Hospital

I am pleased to read that you are happy with your recent consultation, and that what is happening with regards to your treatment is clear.

Good communication is extremely important to us at the Trust, and we are committed to doing all we can to improve the way we communicate with our patients.

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