"Visit to woman's unit"

About: Stepping Hill Hospital

We attended stepping hill today as we had been given an appointment to check are baby's heart beat as there appears to be some irregularity to the beat however when we finally got seen we was treated by a trainee my partner had to explain everything to them even though they had her notes they then whent on to squirt lubricant on her belly even after us requesting a female do it they then stormed out of the room to get more lubricant and then didn't return for a further five minuets at this point my partner had begun to get upset as she was lay on a bed for 7minets exposed and feeling verry cold and concerned the trainee then come back in the room on their own clearly ignoring the fact that we had both stated that we want a female to do the checks and disregarded are wishes this is a clear breach of her human rights and stepping hill should know only to well about that subject given that it is constently in the meadia for it's incompentcie to protect patients and there basic human rights thankfully all conversations was recorded and videod for independent complaints commotioner Really wouldn't recommend this hospital for anything.

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Responses

Response from Stepping Hill Hospital

Thank you for your feedback. I am sorry to read of your concerns. We need to investigate what happened. Please contact Patient and Customer Services on 0161 419 5678, or email your concerns to PCS@stockport.nhs.uk. Kieren Done Complaints and Customer Service Team Manager

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