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surgery today

Story from nhs.uk

"surgery today"

About: Solihull Hospital

many thanks to the staff for your diagnosis and attention today . the procedure was carried out with skill and efficiency with minimal delay in waiting for treatment . I was made to feel most comfortable and please also thank your Staff nurses for their efficient contribution . regards john mayell

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 11/05/2015 at 13:57
Published on Care Opinion at 16:00

Dear Mr Mayell

Thank you for your comments regarding your recent experience at Solihull Hospital.

I am so pleased to read that the staff who looked after you did so with skill and efficiency, and that you were made to feel comfortable throughout. Patient feedback is very important to us and I will ensure that the Nursing Team at Solihull Hospital are made aware of your comments.

Thank you for taking the time to post your feedback it is most appreciated and I hope you are recovering well.

With Kind Regards

Marie Helebert

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