"Shinning Example of the the NHS At its best!"

About: The Royal London Hospital

Suffering a rare life threatening condition over years of battling with Medical professionals who do not understand, recognise the condition of Hae. My experience at Royal London Day Care was to say the least refreshing. The staff, each and everyone where professional, empathic and respectful. Taking time to listen and act when needed. I do not use these words lightly, as previuos experiences at other hospitals have left me distrustful and apprehensive of any hospital until yesterday. Thank you to all the staff for their excellent service and care, much appreciated and valued. Be proud of yourselves and the work you do, continue to set an example to others in the NHS.

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Responses

Response from The Royal London Hospital

Dear Sue Thank you for the glowing review and for sharing your experience. Your feedback is valued and will be shared with all of the staff in the Day Care Centre at The Royal London. They will be happy to hear that you thought they were professional, empathic and respectful throughout your care. Wishing you all the best Barts Health NHS Trust

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