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"A&e trip."

About: Tameside General Hospital / Accident and emergency

(as other),

Twice I have taken my partner to a&e at tameside hospital this week. She has been severely poorly and as advised by the 111 help line I took her to a&e.

I understood the waiting times as the hospital was busy on both occasions the first time we visited we were left with an answer that didn't fit, 2 days later we were back and a completely different diagnosis was different. all the the "doctor" did was poke her belly and said she was poorly due to drinking fizzy pop(which she doesn't drink a lot of). This had nothing to with the reason we went but they were rather happy to fob us off after being rude to us!

After asking for a second opinion and getting treated appalling as the second nurse did not even check her over I chose to leave the hospital!

This hospital is not even worth the lowest mark in patient care! I will never use your hospital again, and I do think your doctors need a lesson is actually asking the patient what's wrong! Only good side is the ladies at reception were excellent.

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust 8 years ago
Helen Howard
Head of Patient Experience,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 13/05/2015 at 09:00
Published on Care Opinion at 10:31


We are sorry you have had cause to raise these concerns.

If your partner would like these concerns to be looked into in more detail can I ask you contact the Pals & Complaints Department on 0161 922 4466 or email Palsandcomplaints@tgh.nhs.uk

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at john.goodenough@tgh.nhs.uk

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