"Left A&E after waiting too long"

About: St George's Hospital (Tooting) / Accident and emergency

(as the patient),

Been a handful of times to the accident and emergency dept at st georges hospital. On one occasion was kept waiting for 5 hours. And then had bloods taken. Student nurse couldn't find a vein so had needle stabs at least 5 times. Waited 3 hours for result outcome. Unfortunately dr was just reading mail and chatting to colleagues then ran off to lunch. What a joke. I took my bag and discharged myself. I found the experience unprofessional and a waste of time.

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Responses

Response from St George's Healthcare NHS Trust

Thank you for posting your comments about your visit. We are very sorry to read that you were dissatisfied with your treatment. We will pass your comments to the Accident and Emergency department. If you would like to talk to the service about your experience and if you have not done so already, then please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help.

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