"Thank you Dawn, from all of us"

About: Queen's Medical Centre / Accident and emergency

(as a relative),

my uncle had a major bleed on the brain in a fall at home. He was transferred to LJU at QMC on the end of life care pathway to be cared for until he died. He was in the unit about 8 hrs. I would like to thank Dawn and the team that evening for taking care of him in his final hours and making him comfortable. Not only that. They went the extra mile in taking care of us too, his family, so that we could be there in comfort when the time came.

Even though our last memories are of him at hospital the time we spent with him will be with us forever and it's important to make those as a positive experience as possible. And they were.

All too often it's easy to complain when we have a bad experience but were wrapped up in our situation when things go as they should that we forget to compliment when it does.

Thank you Dawn, from all of us

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Responses

Response from Nottingham University Hospitals NHS Trust

My deepest condolences to you and your family on the loss of your uncle. Thank you for taking the time to get in touch at what must be an incredibly difficult time. We have shared your kind words the team on the LJU. We will ensure Dawn receives your personal message. Our thoughts are with you at this sad time.

Response from Queen's Medical Centre

(This comment was previously posted on the Patient Opinion website and we gave the response below there on 11 May 2015) My deepest condolences to you and your family on the loss of your uncle. Thank you for taking the time to get in touch at what must be an incredibly difficult time. We have shared your kind words the team on the LJU. We will ensure Dawn receives your personal message. Our thoughts are with you at this sad time.

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