"Excellent service"

About: Friarage Hospital Site

I was admitted to the CDU as a day case this morning for an infusion. I was met by a friendly and well informed Sister who along with her staff nurse colleague made my stay a brief but enjoyable one. They treated me with the perfect mix of dignity, respect and humour. I was well informed through out my admission and the cleanliness and attention to professional detail was outstanding. All this despite the fact that they were in the midst of moving departments within the hospital. They really were a shining example of the high standards that the majority of hard working NHS staff achieve on a daily basis. Thank you for an excellent service, well delivered.

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Responses

Response from Friarage Hospital Site

Good morning Thank you for providing such positive feedback, regarding the care and treatment you received during your admission to the Clinical Decisions Unit at the Friarage Hospital, Northallerton. I appreciate you taking the time to contact us and I shall certainly forward your kind words to the staff involved, who, I am sure will be very pleased to read them. With best wishes Miss Helen Newman Acting Deputy Patient Relations Manager

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