"Delay in operation"

About: Bmi - The Blackheath Hospital

I had a very poor experience as a private patient in early May 2015 where the operating theatre availability was delayed by three hours which would have meant having a surgey close to midnight. My consultant felt uncomfortable about operating so late which meant a lot of wasted personal time for me that evening and more delays with the operation. Really poor facilities management by the hospital even for private patients. Blackheath Hospital is on my black list now.

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Responses

Response from Bmi - The Blackheath Hospital

We are sorry to read your feedback. We'd very much like to investigate your complaint further, but as you have posted anonymously we'd like to ask you to contact the Quality and Risk Manager at The Blackheath Hospital on 0208 2974500.

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