"Lack of interaction"

Just visited Salisbury hospital to have an ultrasound on my foot. Whilst the appointment was on time and the nursing and care staff were great the Dr was ignorant. They did not acknowledge me when i entered the room, didn't introduce themself, the staff didn't even know the doctor's name! at no point did the doctor explain what they were doing or what was going to happen and the end said they found nothing but would send a report to my GP but no reference to how long that would take. Very poor show!