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special thanks

Story from nhs.uk

"special thanks"

About: Royal Papworth Hospital (Papworth Everard)

Firstly a special thanks to nurses on mallard ward absolute diamonds. They looked after my father after his bypass. Very polite and genuinally caring. Also his consultant surgeon. Top surgeon wonderful job. My only fault with the service is that my dad got a bed sore. Which can happen even in the highest care. I had to ask myself for the matress to be changed to cator for the pressure sore. And times when we would come to see him and his bottom was sat on the plastic material chair which didnt appear to be good for the sore. No problems other then that an absolute 5* service. Thank you so much

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Response from Royal Papworth Hospital (Papworth Everard) 8 years ago
Royal Papworth Hospital (Papworth Everard)

Submitted on 08/05/2015 at 17:31
Published on nhs.uk on 09/05/2015 at 01:00

Thank you for talking the time to leave such positive feedback regarding your father's care. We are sorry to hear that your father developed a bed sore while at Papworth Hospital. If you have not already done so please contact the PALS department with further details so that any necessary changes or improvements can be made as we are keen to maintain the high standard of care that our patients are used to. The PALS number is 01480 364896 and the email address is pals@papworth.nhs.uk. Alternatively you can email your father's experience to viewpoint@papworth.nhs.uk which will look into the issues you have raised. Kind regards, Papworth Hospital

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