"Visit to A&E"

About: Poole General Hospital

Visited A&E on the afternoon of Sunday 4th May with my son, who had broken his collar bone. It was very busy, but every member of staff we had dealings with (reception / radiography / nursing) was fantastic - caring and professional, nothing was too much trouble and everyone had a smile. It took an hour to be seen, but the service once we got there could not have been better. A huge thank you to all of you.

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Responses

Response from Poole General Hospital

Thank you for taking the time to provide us with this positive feedback. We are really pleased to hear that you did not have to wait too long in ED to be seen and that your son subsequently received a prompt diagnosis and treatment. We will pass your kind comments to the staff who in ED and wish your son a speedy recovery. Kind regards Maria Bennett, Patient Experience Facilitator

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