As a local resident I am torn as to if this hospital should be closed down. I believe its down to the staff and lack of apparent care for its patients. I have visited audiology today to exchange my hearing aid batteries, anyone would have thought I was asking for the world...... not a simple telephone call once the new batteries were in. Staff rude and unhelpful and then the so called Management proceed to shout at me in the middle of the reception. I think the whole hospital needs an complete change and only then would it be worth keeping open.

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Response from Clacton Hospital

We are sorry to hear about your experience at the Audiology clinic in Clacton Hospital. Whilst Anglain Community Enterpirse are responsible for the wards and MIU we do not run the Audiology this service is managed by Colchester Hospital University Foundation Trust (CHUFT). If you wish to discuss your concerns with someone please contact them on: CHUFT PALS - 01206 746448 CHUFT Complaints - 01206 745962

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