"Very Happy"

About: East Surrey Hospital

I am now at home after having my knee replacement on the 30th April. After being concerned about other comments I had heard, I must stand up and say that I could not have received better treatment from the very beginning to the end. I was on Woodland Ward and would want to go back for the next knee that will need doing. The staff on the ward were caring and helpfully nothing was too much trouble. The treatment and at all times the explanation was clear. Food was very good and cleanliness was at all times excellent. Thank you to all the staff that made my stay as enjoyable as it could be. .

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Lynette

Thank you for your comments about Woodland Ward in particular following your recent knee replacement.

It is always good to read that patients found our staff caring but it is also nice to read that you enjoyed the food!

Kind regards

Ian

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Response from East Surrey Hospital

Dear Lynette Thank you for your comments about Woodland Ward in particular following your recent knee replacement. It is always good to read that patients found our staff caring but it is also nice to read that you enjoyed the food! Kind regards Ian Mackenzie Director of Estates and Facilities

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